“Our family has been using your company for the past 13 years. We are thoroughly pleased with all services provided by your firm, including the professionalism used by each technician and each office staff person we have dealt with. Thanks and keep up the great work.”
– Peter & Ellen Swebbs
“Thanks also to you and your staff for your professional attitude and dedication to getting the job completed. The house looks a treat with the new fans, lights and aircon fitted.”
– Carmel McKelvie
“I would just like to give a customer compliment to your electrician that came and repaired my oven this morning. I apologize that i didn’t get his name but the young fellow that came out was very polite and got in and got the job done. He was friendly, clean and had a conversation while he worked. The job was done in 10 mins and he was able to explain what the problem was and how he was going to fix it. He is an asset to your company and we will not hesitate to use or recommend your company again.”
– Casey and Josh, from Gracemere
“When we called in to your Yeppoon shop we received fast and courteous service. You two ladies knew your stuff; you remembered there was a modification kit available for the washing machine part we required and you had it in stock. You were friendly, good fun and made our visit to your business a pleasure. We found your air conditioner technician knowledgeable and friendly. He arrived at the arranged time, fixed the problem and advised us of a possible small leak which we elected to ignore. What more could we ask? A very good service at a surprisingly reasonable price. A pleasure doing business.”
– Peter and Pam Ranson
“Just like to say, that you could teach Brisbane companies a thing or two about customer service. No doubt the reason you have been in business so long is your service level.”
– Alexa Bowen, from Rockhampton
“We recently used Keily’s Electrical to repair our Westinghouse stove. When I rang they were very friendly and prompt with booking a time to suit. Sam arrived early the next morning and he also was very friendly and professional. He also left the work area spotless, thanks Sam. I would highly recommend Keily’s Electrical for any repairs and service. Excellent Business!”
– Carole, from Bungundarra
“Just a short note to let you know how pleased we are with our new air con. Your contractor told us what size would be suitable for the job we wanted it to do, he was the first person to suggest the fitting of the new air con go in a different position. That was the best recommendation we have ever had, it cools the whole house and even our kitchen, as he promised. I would like you to pass on our thanks to him and his offsider. Our washing machine hasn’t missed a beat since it has been balanced properly. ”
– Carole, from Park Avenue
“Keily’s service was prompt and professional. They also helped me with my insurance claim to get a new oven. In all my years of Sports Broadcasting and dealing with the public, Keily’s is the only place for all your electrical requirements.”
– Vince Pheely, from Yeppoon
“Thank you for the excellent job you and your apprentice did installing our new air conditioner, we are so happy with your work. I put a post on Facebook telling about your prompt and excellent work. Thanks again and we will definitely call you in the future if we need any work done”
– Dan, from Rockhampton
“I have had many tradies in my house having an old place requiring lots of work. I can honestly say the team from Keily’s have been exceptional, providing efficient service they have gone above and beyond my expectations. Nice guys as well as cleaning up after themselves all for the best price. I have recommended them to friends and will continue to use their service when needed , thanks for everything.”
– Janelle Walker
“I would like to convey my gratitude and praise the standard of work of your new chap Matt when he visited last week to instal new fans. I found him a personable, well-organised and very considerate young man who is clearly very happy to be in the employ of your business. Your frontline tradesmen are a credit to you and Matt can only bring further expertise and commitment to your already very qualified and professional team. I am very grateful Donna for your prompt response to my plight – thank you very much indeed. Such work practices never go unheeded. With warm appreciation.”
– Susan Wood, from Lammermoor
“I would like to thank you for your prompt and friendly service provided by your technician Graham this morning. Graham was friendly and up to date with knowledge of the product and experience is shown in his workmanship.”
– Dan Curry
“Called into your office at 8.00 am this morning, with a fridge/freezer problem in one of our rental houses. As you were fully booked with service calls today, you offered me some advice on sorting the problem myself, in order to decide on whether we needed repairs, or a replacement fridge/freezer to keep the rental operating. The purpose of this email is simply to thank you both sincerely for your time and generosity in helping me sort this issue. As always, the Keily’s Team are excellent people, and we appreciate your help very much.”
– Ced and Mary Loch
“Thank you for the excellent professional service your young man has provided yesterday. You have a commendable team on board – we are very grateful for the expertise and courteous manner they always bring.”
– Susan, from Yeppoon
“Thank you for the replacement part and repair to our washing machine. The technician was very helpful and did his job well.”
– Max and Gail, from Lammermoor
“We have found all the work done by the fellows (3) regarding our Smeg oven to be of excellent standard. Your workers over the past 6 years have always been polite, friendly and helpful in explaining the work being checked and completed. Thank you to your company and the particular workers at our house. For this case, the oven works really well so the decision to replace the RHS button was perfect.”
– Susan and Bruce Saxby
“The service provided by Keily’s staff was friendly, professional, and of a high standard. As a very satisfied customer, I would definitely use Keily’s Appliance and Electrical in the future and recommend Keily’s to other potential customers.”
– Tanya Witts
“My wife and I have used Keily’s on numerous occasions over the years and for a variety of reasons including appliances, air conditioning and lighting. The service, workmanship, advice and support has always been of an exceptionally high standard. We have never had to question the company’s professionalism and honesty and for that we are very grateful”
– Bob Newton
“We are returning clients of Keilys Appliance & Electrical. First, they installed an air conditioner in our downstairs office space. And second, they removed an old broken unit in our upstairs living room and replaced it with a new one. Both times, their quote was competitive, their communication responsive, their installation dates honoured, and their work of quality. Those we spoke with from our initial enquiry through to the technicians installing the units, were approachable, friendly and helpful. Thank you Keilys – we know where to call if we ever want a new unit or a repair in the future!”
– Nai
“I would like to acknowledge that the work and advice given by the final year apprentice on the first visit was awesome. He was a really lovely thorough guy and I felt happy with everything he did in the initial troubleshooting. Thanks again, everything has been great, and every person involved was lovely to speak with.”
– Leanne & Jason
“Thank you so much- you guys were all wonderful. From the booking to the actual work. The electricians provided expert advice, were respectful, honest, and went above and beyond. It really is nice to see young tradespeople living up to the ethics and behaviours that represent ‘old-fashioned service’.”
– Donna
“Food for Thought we would like to thank the staff at Keilys for their prompt and friendly service. We have been using Keilys for 16 years and have found everybody to be well trained, courteous and efficient. Excellent business.”
– Peter & Fiona
“I would like to thank you for your friendly efficient service and prompt booking and confirmation call for the repair day, much appreciated, and your tech Graham turned up in the time zone as you advised as well as doing an excellent job and fixing the problem through innovation as well his very friendly manner, he is an asset to your business. I will definitely be recommending your company.”
– Garry Cini
“After dealing with some of the most incompetent electricians I have ever seen it was a breath of fresh air dealing with the Keily’s technicians. Really skilled and efficient guys who were on time, and easy to deal with. I highly recommend your service to anyone.”
– Al
“The technician that attended our apartment to set up new aircon remotes was very courteous and efficient. In all our dealings with your firm we have found all the staff we have dealt with very pleasant, helpful and punctual.”
– Lyn Millroy
“Thank you for all the work that has been done for us, it was certainly a big job. The service was very professional and extremely friendly. We also certainly appreciated the care and thoughtfulness that was factored in with our 18 month old who needed to nap! Thank you again for everything that you’s have done for us.”
– Amanda
“I would like to compliment your technician on his professional and polite personality. He did a lovely efficient job and was very polite and friendly. I would recommend your business to anyone.”
– Donna Moran
“Firstly I would like to thank Matt and Adam for their work yesterday. Matt, as usual, was friendly and showed his expertise and knowledge of his trade. Matt was also friendly and paid particular attention to Matt’s directions. Please pass my thanks onto both the guys. As usual, another professional job by Keily’s.”
– Brian Bird
“Please thank the boys for being courteous, helpful and considerate while working hard and with speed then leaving our place so very neat and tidy (all not easy with two farts underfoot!) Much appreciated and am highly recommending your services. I will be using your firm for other work needed, but, down the track a bit. Have a good day!”
– Marie
“I would like to take this opportunity to thank the staff at Keily’s for their professionalism and caring nature. It has been a real pleasure dealing with everyone, from the girls in the office keeping me updated, to Jason coming out doing the quote and last but not least Graham who installed the air conditioning unit. He kept me informed the whole time that he was here working on the unit. He was friendly, pleasant and all round good natured.”
– Janelle